How do I earn loyalty points?

You earn loyalty points automatically every time you place a real-money wager on eligible games. Slots typically contribute at the highest rate, while table games may contribute at a slightly lower percentage.

Do my loyalty points expire if I stop playing for a while?

The points expiry policy is considerably more player-friendly than many competing platforms. Points don't simply disappear after a short period of inactivity.

Can I lose my loyalty tier status?

Tier status is typically reviewed on a periodic basis. If your wagering activity falls below the threshold required to maintain your current tier, your status may be downgraded.

What payment methods are available?

A range of popular payment methods is available for UK players, including debit cards (Visa and Mastercard), popular e-wallets, and bank transfers.

Is there a minimum number of points required before I can redeem rewards?

Yes, there is a minimum redemption threshold. This threshold is clearly stated in the loyalty programme terms and is designed to ensure that redemptions are meaningful in value.

How does the VIP or Elite programme work?

The Elite tier is the pinnacle of the loyalty programme and is available by invitation only. Invitations are extended to players who demonstrate consistent high-value activity over a sustained period.

Privacy Policy

Last Updated: 2026

Panas Falcon ("we," "us," "our," or "Company") operates the panasfalcon.co.uk website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the site includes:

Personal Data: Name, email address, phone number, and other contact information you voluntarily provide when signing up or contacting us.
Technical Data: IP address, browser type, operating system, and device identifiers.
Usage Data: Pages visited, time spent on site, links clicked, and referral sources.
Cookie Data: Information stored through cookies and similar tracking technologies.

How We Use Information

We use the information we collect for the following purposes:

Analytics and performance tracking to understand user behaviour and improve our website.
Affiliate tracking and commission reporting related to casino partner links.
Site improvement, maintenance, and security purposes.
Marketing and promotional communications (where you have consented).
Compliance with legal obligations.

Cookie Policy

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device.

Types of Cookies:

Essential Cookies: Required for website functionality.
Analytical Cookies: Track website usage and performance (e.g., Google Analytics).
Marketing Cookies: Used for affiliate tracking and targeted advertising.
Third-Party Cookies: Set by our partners and affiliate casino operators.

Cookie Opt-Out: You can disable cookies through your browser settings or opt out of specific tracking services. Please note that disabling essential cookies may affect website functionality.

Third-Party Links

Our website contains links to third-party casino operators, gambling platforms, and affiliate partners. We are not responsible for the privacy practices, content, or policies of these external websites. We recommend reviewing the privacy policies of any third-party site before providing personal information. Your use of linked sites is at your own risk and subject to their terms and conditions.

Your Rights

Under UK Data Protection Law (including the UK GDPR), you have the following rights:

Right of Access: Request a copy of your personal data.
Right to Rectification: Correct inaccurate or incomplete data.
Right to Erasure: Request deletion of your data ("Right to be Forgotten").
Right to Restrict Processing: Limit how we use your data.
Right to Data Portability: Receive your data in a portable format.
Right to Object: Object to processing, including marketing communications.
Right to Lodge a Complaint: Contact the Information Commissioner's Office (ICO).

If you are a resident of the United States, certain rights may be available under the California Consumer Privacy Act (CCPA) and similar state laws.

Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. Typically, we retain:

Account information for the duration of your relationship with us.
Analytical and usage data for up to 24 months.
Marketing data until you unsubscribe or withdraw consent.
Legal and compliance data as required by applicable regulations.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your rights, or need to report a data breach, please contact us at:

Email: [email protected]

Website: panasfalcon.co.uk

We aim to respond to all data subject requests within 30 days. Please provide as much detail as possible to help us process your request promptly.

Data Protection Officer: For UK-specific data protection inquiries, please contact our Data Protection Officer using the email above.

This Privacy Policy is effective as of 2026 and may be updated periodically. We will notify you of material changes by posting the updated policy on our website.